This Privacy Policy outlines how Joypra (“we,” “our,” or “us”), operated by GUSINGH LLC, collects, uses, shares, and protects your information when you visit or interact with our website. By using this site, you agree to the terms of this Policy. If you do not agree, please discontinue use of our services. This Policy applies only to information collected through our website and does not extend to data gathered through offline channels.

1. Information We Collect

We may collect the following categories of data:

  • Personal and contact information: Full name, username, user ID, shipping/billing address, phone number, and email address.
  • Payment details: Credit card or other payment information to process your purchases. You confirm this data is accurate and that you are authorized to use it.
  • Technical information: IP address, browser type, device data, and similar information automatically collected to improve performance and security.

When you create an account, place an order, or request customer support, you consent to the collection and use of your data for the intended purpose. If we use your information for marketing, we will request your consent or provide the option to opt out.

2. How We Use Your Information

Your data may be processed for purposes including:

  • Providing access to Joypra products and services.
  • Managing and delivering your orders.
  • Processing secure payments.
  • Sending order confirmations, updates, and security alerts.
  • Providing customer service and resolving issues.
  • Conducting analytics and internal reporting.
  • Sending marketing communications with your consent.

3. Sharing Your Information

We never sell or trade your personal data. Information may be shared with trusted third-party providers who support our operations (e.g., payment processors, hosting, customer support), and only under strict confidentiality. We may disclose information if required by law or necessary to protect our rights.

4. Third-Party Services

Some third-party service providers, such as payment gateways, collect and use information solely to perform their services. These providers may operate in different jurisdictions, meaning your data could be subject to local laws. Once you leave our site or are redirected to a third-party service, this Policy no longer applies. We encourage you to review their privacy policies.

5. Protecting Your Information

We implement industry-standard measures to safeguard your personal data against unauthorized access, misuse, or disclosure. Payment transactions are encrypted using SSL and stored with AES-256 encryption. While no system is 100% secure, we comply with PCI-DSS standards and apply best practices to protect your information.

6. Data Storage and Processing

Your data may be processed at our headquarters or by authorized service providers. By submitting your information, you consent to such transfers and processing in line with this Policy. We take reasonable steps to ensure secure handling of your information.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined here, unless a longer retention period is legally required. Once your account is closed or your data is no longer needed, we securely delete it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze website traffic, and support marketing activities. You may disable cookies in your browser settings, but this may affect certain site functions.

We may also use third-party tools (e.g., Google, Meta) for analytics and performance tracking.

9. Managing or Deleting Your Data

You may update or delete your personal information at any time by logging into your account or contacting us directly. If you request deletion, your data will be removed from active systems, though some information may be retained to comply with legal obligations.

10. Policy Updates

We may revise this Privacy Policy occasionally. Changes will take effect immediately once posted on our website. For major updates, we may notify you by email or via a notice on our homepage. Continued use of our website constitutes acceptance of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Or submit a request via our Contact Us page, and our team will respond promptly.